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Expert advice for getting ahead in the new world of work left by COVID-19

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The CFMEU marching on Labour Day in Queensland.

CFMEU in ‘open defiance’ of the law: judges

Federal Court judges said the CFMEU “simply regards itself as free to disobey the law” and 25 years of fines have done nothing to stop it.

  • David Marin-Guzman
Productivity is often measured in activity, but transactional-type activities can be delegated to AI.

A glimpse into the work day of 2034

The workplace of 2034 will be more dynamic and collaborative than simply looking busy when you sense the boss approaching.

Sponsored 

by Slack

First movers already embracing the power of AI

At the coalface of AI adoption, pioneering companies across industries ranging from software behemoths to nimble crane drivers are setting the pace for the future of work.

Sponsored 

by Slack

Businesses have fresh imperatives to leverage AI in the workplace

Taking time to focus on “deep work” or on a single task without distractions – boosts productivity and often yields better, higher quality work.

Sponsored 

by Slack

High-tech road to global talent pool

Australian firms are entering a new era of talent acquisition with the adoption of a revolutionary platform redefining the landscape of global team management.

Sponsored 

by Remote

Why so many top executives start in accounting, consulting

BOSS delves into the career paths of the senior executives at Australia’s 20 biggest companies to discover where they started – and the critical skills and experience they gained.

  • Sally Patten

Recent columns

Business school blather can’t beat real-world CEO know-how

What’s needed is a new management theory that avoids the deceptive certainties of neoliberalism and the equally deceptive vagaries of stakeholder capitalism.

Adrian Wooldridge

Contributor

Employees want more autonomy, so it’s in bosses’ interest to listen

Convinced that happier workers are also more productive, Australia’s most progressive employers are giving staff greater freedom and choice.

Euan Black

Work and careers reporter

Euan Black

No amount of leave offerings will compensate for poor leadership

Companies can have all the flexible and hybrid work arrangements and offer all the leave entitlements under the sun, but if their leaders are poor at leading, they will count for naught.

Sally Patten

BOSS editor

Sally Patten

How we picked the award winners

The AFR BOSS Best Places to Work ranks the best workplaces in Australia and New Zealand across nine different industries.

Amantha Imber

Contributor

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This Month

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‘The gap below Cartier and Tiffany’: Michael Hill’s luxury play

ASX-listed jeweller Michael Hill has been undergoing a major rebranding exercise.

  • Updated
  • Patrick Durkin
“You can’t get in the door here at Macquarie [Telecom] without customer service in your DNA,” says Luke Clifton.

Embedding customer service brings its own rewards

Companies that know how to satisfy customers – and deal with complaints ‘enthusiastically’ – can inspire a feel-good workplace culture.

Sponsored 

by Macquarie Telecom

Pro-union Starbucks employees in Washington last March. The company was one of the first to pay executives more to implement DEI policies. It has now shifted executive incentives back towards financial performance.

Big US companies are pulling back diversity policies

Facing a legal, social and political backlash, America’s diversity, equality and inclusion industry is starting to reassess and rebrand.

  • Taylor Telford and Julian Mark
TAL executive Jade Rosocha is ar frequent user of Microsoft Copilot.

Why this executive uses generative AI every second hour

Microsoft says workers who use AI can be divided into four camps: sceptics, novices, explorers and power users, who get back more than 30 minutes a day in time saved.

  • Euan Black
Former human resources executive Donna Young.

Accenture warned of ‘$40m back-pay risk’ for overtime

A former human resources executive claims she warned Accenture’s board it was at risk of having to pay up to $40 million to staff who worked excessive hours.

  • David Marin-Guzman
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SCHF director of people and culture Mariam Hares says that in the aftermath of the COVID-19 pandemic, “flexibility, culture, wellbeing and … purpose” have emerged as key priorities for employees.

Flexibility the new quid pro quo in the workplace

With employees holding more bargaining power post-pandemic, enterprises are embracing wide-ranging trade-offs to retain staff and motivate them.

Sponsored 

by Sydney Children’s Hospitals Foundation


The Moddex team which has grown to more than 140 workers.

Giving employees a real stake in the game can motivate, drive profitability

Having a financial share in a business – and a voice to go with it – can underpin a culture of accountability and continuous improvement.

Sponsored 

by Moddex

Australia’s Future Fund employs high-quality specialists who “come to the table as generalists”, charged with bringing the best ideas and opportunities for the greater good of the whole portfolio.

Whole-of-portfolio approach to investing brings collaboration to the fore

Breaking free from the shackles of restrictive investment principles demands that fund managers collaborative for the greater good of the portfolio.

Sponsored 

by Future Fund


As well as hiring externally, AGL Energy is busily reskilling its 4300-strong workforce.

Australia’s renewables push creating demand for wide-ranging jobs, new skills

The transition to a low-carbon economy is throwing up huge workplace challenges for companies at the energy coalface.

Sponsored 

by AGL Energy

Food chain Sushi Sushi has narrowed its gender pay gap to 5 per cent, compared to the wider food services industry gap of 7.8 per cent.

Closing gender pay gap part of holistic approach to employee satisfaction

Getting serious about inequity in the workplace and encouraging work-life balance can pay off for savvy operators.

Sponsored 

by Sushi Sushi

Arriba Group founder and group chief executive Marcella Romero.

Listening to employees ‘a must’ for increasing workplace engagement

Employers still need to be vigilant as levels of worker satisfaction, motivation and willingness to stay are starting to slip.

Sponsored 

by Arriba Group

A survey of 4000 primary healthcare nurses revealed that about 12 per cent conduct breast, bowel, cervical, skin and other cancer screenings daily, and 15 per cent do so weekly.

Allowing nurses to have a bigger impact in frontline healthcare

Expanding the role of nurses in primary care is helping bridge skills shortages, with one national network of clinics showing how it’s done.

Sponsored 

by MoleMap

Some of the 200 UpGuard employees who gathered in Thailand for the company’s safari and global awards dinner.

Looking after people a no-brainer for driving better business outcomes

Investing in ‘human sustainability’ brings reciprocal benefits for companies including trust and transparency.

Sponsored 

by UpGuard

Anthony Mouarrege said a simple act of kindness assured him his disability would not hold him back at work.

Just one gesture stopped Anthony worrying about his disability at work

Employers often assume that employing people with a disability is costly. New research suggests that’s not true.

  • Euan Black
Striking CFMEU members, who work on the Albert St Cross River Rail construction site, hold signs outside the site in Brisbane, April 30, 2024.

Watchdog investigates CFMEU conduct at major Brisbane project sites

The Fair Work Ombudsman is making “active inquiries” into claims the CFMEU jumped fences and allegedly intimidated workers at major Queensland infrastructure sites.

  • David Marin-Guzman
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The commission member said the right to disconnect laws show the issue of employer contact is “of national importance”.

Case shows how right to disconnect law could ‘bleed into compo claims’

A tribunal has invoked Labor’s upcoming right to disconnect laws in finding that an employer’s contact of a staffer during sick leave was not reasonable.

  • David Marin-Guzman
An Australian National University study has found that the gender of board appointees does not impact firm financial performance.

Gender of directors added no financial value: study

A study by the Australian National University has found that the gender of directors appointed to company boards had no impact on the financial performance of those businesses.

  • Patrick Durkin
George Williams says no other university holds greater potential than Western Sydney.

Constitutional expert to be next head of Western Sydney Uni

George Williams spent 24 years at UNSW where he built a reputation as one of Australia’s foremost legal scholars. But now he’s upping stumps to head up WSU.

  • Julie Hare
Hundreds of students gathered at Melbourne University on Friday in support of Palestine.

Pro-Palestine ‘tent cities’ not going anywhere, students vow

Hundreds of students have camped out at universities demanding the institutions cut ties with weapon manufacturers and condemn Israel’s war in Gaza.

  • Gus McCubbing and Julie Hare
Tracey Adamson with her sons Emmanuel, 7, and Sonny, 10.

Parents unite to end ‘daily battle with kids’ over phones, social media

Banning phones in schools is only part of the solution. What happens at home is even more important.

  • Julie Hare