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Why there are lessons for young start-ups in the adoption of the telephone or fax machine.
The value of data doesn’t come from its collection and storage. It follows from the process of analysing the data, developing deep insights and taking action - based on three models.
Almost every consumer-facing company should be taking a long, hard look at ways to greatly improve the customer experience.
Many start-ups are hitching themselves to the so-called Uber economy, but is the secret sauce technology or inequality?
“Life-first thinking is imperative in a world where digital is omnipresent. Digital is no longer a channel or a medium – its simply a way of life,” the Huge agency’s head of strategy, Catherine Heath, tells Mark Cameron.
Is getting better broadband sooner a reasonable consolation prize for missing out on the best broadband later?