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Too many meetings stalling your work? Here’s what you can do

Euan Black
Euan BlackWork and careers reporter

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It’s 5pm, and you’ve just left your last meeting of the day. “Great, now I can actually do some work,” you say to yourself.

That may sound like a tongue-in-cheek joke. But it’s closer to reality for 51 per cent of knowledge workers, according to a new Atlassian report. That’s how many said they had to work overtime a few days each week to claw back time lost to excessive meetings.

Atlassian futurist Dominic Price says it’s time for a reset on how we work.  Michael Quelch

The survey of 1000 knowledge workers in Australia and 4000 others in the US, India, Germany and France, found that 80 per cent of respondents felt they would be more productive if they spent less time in meetings. More than seven out of 10 meetings were considered ineffective.

“There’s a whole cohort of people who are just in meetings during the day, and then doing their work at night,” Atlassian’s work futurist Dominic Price said.

“That’s not great for mental health, productivity or burnout.”

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Pandemic led to more meetings

Mr Price said the number of meetings ballooned after the pandemic as some leaders used them to compensate for the loss of in-person connection caused by the shift to remote working.

Others kept scheduling them out of habit, or because seeing their employees helped assure them that people were actually working. But these behaviours came at a cost, Atlassian’s research shows.

The report revealed that 78 per cent of knowledge workers find it difficult to get their work done because they are expected to attend so many meetings.

Among the common complaints about meetings were:

  • not being able to get a word in because a handful of voices dominated the discussion;
  • not understanding the next steps to be taken after the meeting;
  • being forced to listen to information that could have been explained in an email; and
  • having chaotic conversations that bounce from one topic to the next without a clear purpose.
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“The answer is better leadership,” Mr Price said, suggesting that meetings should not be stopped altogether. “If you’ve got stronger leaders, what they’re going to do is [ask]: ‘How do we have fewer meetings so we can do more meaningful work? And then the meetings we do have, how do we make them highly effective?’”

Fewer, better meetings

To cut out unnecessary catch-ups, Mr Price recommends that teams audit their regular meetings every 90 days so they can eliminate or adjust those that are failing to fulfil their stated objectives.

Atlassian’s report advises people to decline low-value meetings and group the rest together to give themselves longer bouts of uninterrupted work – although Mr Price concedes that some workers will not feel comfortable about turning down meetings.

“I ask clarifying questions. That’s not me going, ‘I’m not coming to your meeting because I think it’s terrible’. It’s me going, ‘Assuming I come, how do we get the best value out of my time?’” Mr Price said.

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He said most people should feel safe enough to ask such questions, which should prompt the convener to at least consider whether everyone’s attendance was necessary.

Each meeting invitation should state a goal, but 62 per cent of these fail to articulate this, the report says.

Productivity specialist Donna McGeorge says setting clear objectives for meetings tackles many common ills.  

Atlassian’s other tips for effective meetings include writing an agenda beforehand, shortening meetings from 30 minutes to 15 minutes, and appointing a meeting facilitator to ensure nobody dominates the conversation.

Give attendees something to do

Donna McGeorge, a productivity specialist and author of The 25 Minute Meeting, said meetings often went awry because they lacked purpose, which sometimes also meant the wrong people were invited.

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“From now on, and for the rest of your life, before you click send on any meeting request, you need to finish the following sentence in the notes part of the [invite]: ‘By the end of this meeting, it would be great if ...’,” Ms McGeorge said.

Giving people something to do in a meeting also discouraged them from multitasking or attending without contributing, she said.

“Please read the attached document and be ready to answer the following three questions when you come to the meeting,” Ms McGeorge offered as an example. “That will keep them present.”

Euan Black is a work and careers reporter at The Australian Financial Review. Email Euan at euan.black@afr.com

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