Craig Neil has sold NSC to Telstra for as much as $100 million.
Photo: Rob Homer
Craig Neil has sold NSC, the network and integration services business he founded in 1989, to Telstra, reportedly for up to $100 million.
A small-to-medium-enterprise specialist with a call centre expertise and a long partnership with networking and telecoms equipment maker Avaya, NSC has also had a close association with Telstra for a number of years, including a five-year enterprise IP telephony agreement signed in 2007.
Based in the Sydney tech district of North Ryde, NSC has 230 staff, all of whom will stay on to work under Telstra’s network applications and services (NAS) umbrella.
Founder and executive chairman Neil will also take up a position in Telstra and will “oversee the integration of the two businesses over the coming months”, Telstra spokesman Scott Whiffin says.
Neil’s title has yet to be determined.
It’s unclear whether Neil will remain with Telstra once the integration period has passed.
Neil told The Australian Financial Review the sale to Telstra will help entrench NSC in the contact centre market.
“Telstra was probably providing half of the available technologies for contact centres and unified communications into the marketplace and we were doing the other half,” he says. “It’s in a sense a perfect storm to be able to provide a full offering to organisations.”
“Contact centre solutions are highly valued by our customers and NSC’s technical skills, integration capability and reputation for speed to market make this an important and exciting addition to our NAS portfolio,” Telstra NAS head David Burns says.
“Adding NSC’s capability to Telstra’s own unified communications and network-based services including cloud, managed networks and security, will help us create even more compelling solutions.”